Thank you for visiting and shopping at PanicleUSA.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All online orders are processed within 2-3 business days. Purchase items are not shipped on weekends or holidays. Depending on the location(s) of our supplier(s), purchase items may be (drop) shipped from addresses outside the United States or any of its territories.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We do not guarantee that all carriers or options will be available at checkout.

Domestic (US) Shipping Options

Shipment methodEstimated delivery time[1]Shipment cost[2]
Economy5-7 business daysCalculated at checkout
UPS Ground3-5 business daysCalculated at checkout
UPS Overnight 1-2 business days * Calculated at checkout

International Shipping Options

Shipment methodEstimated delivery timeShipment cost
Economy International 9-11 business days**Calculated at checkout

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

** International deliveries may be delayed due to issues beyond Panicle USA’s control and responsibility.

NOTE: Delivery delays can occasionally occur. Please be patient during holidays and/or natural disasters.

Shipment to APO/FPO Addresses and P.O. boxes

PanicleUSA.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. We do not ship to post office (P.O.) boxes.

Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

PanicleUSA.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the customer (tariffs, taxes, etc.).

Damages

PanicleUSA.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

[1] Available to most major markets. Actual number of days may vary based on origin, destination, and customs delays.

[2] Costs depend on package weight and destination.

[3] International transportation and delivery provided by your local postal carriers, based on location and access. We do not ship to all countries, so please verify that we ship to the intended destination, before processing payment. (Contact us, if needed.)